Frequently Questions

No, It is just Cushion cover only inserts are not included.

The majority of our cushion covers are made from a linen/cotton blend and Canvas with a printed front cover.

After you’ve placed your order you’ll receive a confirmation email containing your order number.

Once we have processed your order, you will receive another email letting you know the shipping process has begun.

So just  wait for your cushions cover to arrive. We will send tracking details so u can easily track your package.

We offer Free shipping to anywhere in world for all orders over $100. Orders below $100 will be charged a flat rate of just $5.

Our products will ship to you as fast as possible. We will process orders within 1-2 business days and we ship all items with China Post-(E-Packet).

Shipping takes 8-12 business days depending on which country u live in. Once your order has been shipped, we’ll send you the tracking code so you can track the progress of your order.

All our orders are sent via China Post-(E-Packet).

As soon as your order has been shipped, you will receive an ‘Order Update’ containing the tracking information for you order.

Please note sometimes it can take a couple of days for the tracking information to be updated.

Yes, we have option for fast shipping like courier-DHL,FEDEX,TNT etc. ,

If you need your order Urgent like in 3 to 5days. You have to pay extra shipping charges for courier, Plz Contact Us for shipping cost.

We want you to be 100% happy with your new cushions so we give you 15 days to decide if you’d like to keep them.

If you’d like to swap your purchase for something else then Contact Us and let us know which items you’d like to exchange for.

We’ll then provide you with an address to return your order to. Your item must be in brand new condition, in its original packaging and not damaged in any way.

Once received and checked, we’ll send you your replacement cushions. Read more about our exchange policy here.

We provide a 15 day returns policy. If you’re not 100% happy with your purchase then Contact Us and let us know. We’ll then provide you with an address to return your order to.

Your product must be in brand new condition, in its original packaging and not damaged in any way.

Once you’ve shipped the product back to us and we’ve checked it, we’ll issue you with a refund for the product price.

Refunds will be processed to the same payment method used at checkout. Read more about our returns policy here.

We accept payments via PayPal.

PayPal uses industry leading security technology and 24/7 monitoring to keep your financial information private and is one of the most highly trusted methods of payments on the web.

PayPal is a fast and secure online payment platform. If you have a PayPal account, you can use this to pay with an email address and your PayPal password.

If you don’t have a PayPal account but would like to set one up then you can do so easily here.

Yes, As soon as your order has been processed, you will receive an email receipt of payment from PayPal.

If you have not received an email confirmation within 5 minutes of placing your order then check your SPAM folder as it can sometimes get caught up there.